Mediation Rescue
Our Services
We provide Workplace and Employment Mediation, Civil & Commercial Mediation, and wider conflict resolution support for organisations, businesses and individuals.
The process should fit the particular conflict and the individuals involved in it. We can help you consider whether mediation, a facilitated conversation, conflict coaching or a combination of approaches would be useful.
Discuss the support you need →
Mediation for workplace and commercial disputes
Workplace & Employment Mediation
For conflict involving colleagues, managers, teams, departments, senior executives and boards. Mediation can help participants explore what has gone wrong and whether they can agree a workable way forward.
We can adapt the process for multi-party and team conflict and combine individual conversations, mediation and facilitated discussions where appropriate.
In Mediation Rescue’s experience, over 80% of our Workplace Mediations have resulted in a successful outcome following a single joint meeting.
Explore Workplace Mediation →Civil & Commercial Mediation
For disputes involving businesses or individuals, including contracts, property, shareholders, partnerships, family businesses and business relationships.
Mediation provides a confidential negotiation process in which the parties explore possible agreement. The mediator supports the process; the parties retain responsibility for any settlement.
Explore Commercial Mediation →Co-mediation: two mediators working together
Co-mediation is a core part of our approach to many workplace and commercial disputes. Two mediators bring different perspectives, experience and styles, with greater flexibility to compose a team suited to the conflict and the participants.
We can also work alongside an organisation’s internal mediator, combining organisational knowledge with external independence and practical experience.
Two mediators, one mediation fee.
Where Mediation Rescue provides co-mediation as part of our normal service, the mediation fee is not increased simply because two mediators are involved.
There may be cases requiring a different fee arrangement because of their scale, duration, travel or other unusual requirements. Any fee would be agreed in advance.
Explore Co-Mediation →Support beyond mediation
Facilitated conversations
Structured support for difficult discussions, whether between individuals, within teams or during organisational change. The format can be adapted to the relationships, issues and purpose of the conversation.
Conflict coaching
Individual support to think through a conflict and prepare for difficult conversations. Coaching may also be useful where another person is not willing to participate in mediation.
Read about conflict coaching with Antony Sendall, Alan Dillon and Sue Granshaw.
Training and internal capability
Conflict management and difficult-conversation skills for managers, HR and other staff, alongside training, mentoring and support for internal mediation. Co-mediating with an experienced external mediator can also help internal mediators develop practical experience.
Explore Sue Granshaw’s experience of training and mentoring in-house mediators →
Organisational change and review
Support with tensions arising from change, engagement with stakeholders and the development of conflict-resolution procedures. We can help organisations examine sources of conflict and consider improvements to how it is managed.
Why choose Mediation Rescue?
Our mediators bring experience of law, HR, business leadership and workplace relationships. We design the process around the conflict and the individuals involved, and can combine mediation, facilitated conversations and conflict coaching.
Co-Mediation brings complementary perspectives, normally with two mediators for one mediation fee. We begin by discussing your situation, the appropriate process and the likely costs, with any fee agreed in advance.
Meet our mediators · How Co-Mediation works · Explore the costs of workplace conflict
Choosing an appropriate process
For workplace relationship conflict, mediation or another appropriate early-resolution process should ordinarily be considered before a formal grievance. Safeguarding, serious misconduct, regulatory requirements and matters requiring authoritative factual determination may require formal investigation.
The starting point is to understand the conflict and what the people involved need, then consider which process is appropriate.
Who will work with you?
Our directors, Alan Dillon, Sue Granshaw and Antony Sendall, bring experience across workplace, community and commercial mediation. We can also involve associate mediators where required.
Meet our mediators →Where we work
Much of our work is centred on London, the Thames Valley and surrounding counties, but we provide mediation across the UK and can travel internationally where appropriate.
Participants do not need to be in the same location. We conduct online mediations for people joining from different UK sites or different countries. Hybrid arrangements, combining in-person and online participation, can also be considered where they suit the people and the dispute.
Our experience includes conducting mediation in the Republic of Ireland and an online mediation with participants joining from London and Singapore.
For organisations operating across multiple locations, we can provide a consistent approach to conflict resolution while matching the mediator or mediation team to the circumstances, location and nature of the dispute. Where appropriate, we can draw on our wider network of experienced associate mediators.
Tell us where the participants are based. We will discuss the most suitable format, practical arrangements and any travel requirements with you.
Discuss the support you need
You do not need to decide on a particular process before contacting us. Tell us about the situation and we can discuss the options with you.
How we work → · Mediation costs and practical arrangements →
Discuss the support you need →Call 020 3857 5690or email info@mediationrescue.co.uk