Recruitment Industry:

Do High-Performing Consultants Make Great Team Leaders?

Recruitment businesses thrive on competition. The industry’s very DNA is built around the hustle: consultants fighting for their patch, battling for clients, and pushing for targets. This intensity creates high-performing teams capable of delivering incredible results. But when these same high-performers step into leadership roles, can they translate their competitive edge into effective team management?

Here’s the reality: leadership in recruitment isn’t about hitting targets alone. It’s about fostering a cohesive team, maintaining clear communication, and navigating the inevitable friction that arises in high-stakes environments. In many recruitment businesses, shouting matches and territorial disputes are the norm, but what if the secret to even better performance lay in rethinking how we communicate?Continue reading →

In our recent Mediation Rescue Webinar with James Osborne of TRN, we explored the pivotal role empathy plays in resolving conflicts effectively—whether in the workplace, personal relationships, or business settings. This blog post dives deeper into one of the key takeaways from that discussion: how empathetic communication can transform conflicts from destructive confrontations to opportunities for mutual understanding.Continue reading →